Wayne Lau

Wayne Lau is a Senior Consultant at Deloitte with extensive experience in event management and operations. Previously, Wayne held various roles at Hyatt Hotels Corporation, where they managed multiple departments and significantly improved guest satisfaction scores. Wayne also served as a Senior Office Services Assistant and Hoteling Coordinator at Deloitte, managing relationships and optimizing workspace utilization. They have a Bachelor of Business Administration and a Bachelor of Science in Hospitality and Tourism Management, both from the Isenberg School of Management at UMass Amherst.