Jen Firth is a Senior Consultant at Deloitte, specializing in Customer Strategy and Design. With a background in Public Development Management, Jen has six years of global service experience in the superyacht industry and has contributed to complex transformation programs using skills in customer journey mapping and service design. Previously, Jen served as a yacht stewardess and interned at Sparrow Schools Educational Trust. Currently, Jen is pursuing a Bachelor of Arts in Development and the Environment at Stellenbosch University. Known for their collaborative approach, Jen is passionate about creating seamless experiences that align business goals with customer needs.
This person is not in the org chart
This person is not in any teams
This person is not in any offices