Fred Prescott

Fred Prescott is a CX Strategy and Platform Consultant with extensive experience in managing client implementations and enterprise-wide product change initiatives. They began their career as an Implementation and Support Specialist at ClubSoft, providing training and support to clients. Fred then served as Assistant Clubhouse Manager at The Carnegie Abbey Club, overseeing staff and enhancing operational efficiencies. In subsequent roles at Clubessential and KVH Industries, they led successful projects focusing on payment processing solutions and customer experience quality improvement. Fred's educational background includes a B.S. in Management from the Isenberg School of Management and a course in Influence and Persuasion in Leadership from Harvard Extension School.