Deloitte
David Zhao is a Director at Deloitte, where responsibilities include leading the ideation, creation, and training of best practices for ServiceNow teams, while serving as a subject matter expert and transformational advisor for complex clients in Enterprise Service Management. Prior experience includes roles as Senior Manager and Manager at Deloitte, as well as Solutions Architect at Referral SaaSquatch, where advisory on customer referral programs and integration challenges was provided. David's academic background features a Bachelor of Engineering and a Master of Applied Science from the University of Victoria, where research involved machine learning and computer security, including botnet detection and behavioral biometrics. Previous work includes software development for the University of Victoria and AbeBooks, focusing on web services and database optimization.
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Deloitte
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“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit & assurance, consulting, risk and financial advisory, risk management, tax, and related services to select clients. These firms are members of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). Each DTTL member firm provides services in particular geographic areas and is subject to the laws and professional regulations of the particular country or countries in which it operates.