Ian Lydall is a Customer Strategy & Design Leader at Deloitte Digital, focusing on delivering customer-centric growth and digital solutions across various industries. With over seventeen years of experience, they have led design teams on high-profile client engagements in both public and private sectors. Previously, Ian served as Experience Design Principal at Kainos, where they directed key consulting projects and team leadership efforts, and held various senior roles at BAE Systems Digital Intelligence and Digitas UK, emphasizing digital innovation in healthcare. Ian holds a BSc in Information Systems and Management Studies from the University of Leeds.
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