Paul Botten is a Senior Manager at Deloitte Australia, specializing in IT Service Management and digital transformation. With a Bachelor of Applied Science in Computer Science from RMIT University and an ongoing ITIL certification, Paul has held various leadership roles across the technology sector, including Vice President at JPMorgan Chase & Co. and several managerial positions at Ericsson. Known for fostering strong business partnerships and a “customer first” mindset, Paul actively leads teams to achieve significant operational efficiency and deliver innovative solutions. Their extensive experience spans agile project delivery, cloud operations, and IT business management.
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