Sumana Saha is a results-driven Service Delivery Transformation Analyst at Deloitte, where they focus on bridging strategy, operations, and technology to optimize performance and deliver measurable impact. With over 5 years of experience, they specialize in process improvement, Agile delivery, stakeholder management, and reporting and analytics. Sumana partners with cross-functional teams and leadership to enhance delivery models and translate business goals into actionable transformation initiatives. They are currently expanding their expertise through Core Product Certification and exploring ITIL Foundation to strengthen their service management skills.
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