Timea Potje

Timea Potje is a seasoned Service Architect with over 15 years of experience in IT service management, specializing in service design, business process development, and analysis. They have held notable positions at BT Global Services, Alcatel-Lucent, and Vodafone, showcasing their expertise in integrating services and improving organizational processes. Timea is currently a Service Architect at Deloitte, where they leverage their training in ITIL, CMMI, BPMN2.0, Agile, Lean Six Sigma, and Prince2. Their customer-focused approach and ability to collaborate across departments have been key in achieving project goals and delivering successful outcomes.