Eric Palau is a skilled Quality Assurance professional with experience at American Airlines and HiMS. At American Airlines, Eric served as a Quality Assurance Associate, where responsibilities included preparing accurate estimates for testing efforts and designing effective test strategies to ensure product quality. At HiMS, Eric held the role of Quality Assurance Analyst within the Customer Success and Implementation team, utilizing Azure DevOps to create and review test cases, collaborating with developers for smooth software releases, and performing root-cause analysis for case submissions. Eric Palau holds a Bachelor of Arts in Political Science and Government from Arizona State University.
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