Sherry Brown, AAP, serves as a Business Analyst and Quality Assurance Auditor at Delta Community Credit Union since June 2006, where responsibilities include auditing the eBusiness Department's work and processes, suggesting improvements, and providing mentorship and coaching. Prior to this role, Sherry worked in Corporate Customer Care at Delta Air Lines from June 1996 to June 2006, focusing on crafting letters of apology and representing the company's position regarding passenger travel experiences. Sherry holds a Bachelor’s Degree in Marriage and Family Studies from Brigham Young University - Idaho, completed between 2013 and 2019.
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