D'Aja Tweedie

D'Aja Tweedie currently serves as the Workforce Manager at Delta Community Credit Union, a position held since March 2018, overseeing Contact Center scheduling for over 100 agents, optimizing staffing levels, and enhancing productivity while maintaining cost-efficiency. D'Aja collaborates with various business units, including operations, human resources, and finance, to integrate workforce management and quality initiatives. Prior to this role, D'Aja gained experience as an Assistant Sales Manager at Nordstrom from March 2014 to March 2022 and as a Barista at Starbucks from September 2011 to June 2013. D'Aja holds a Bachelor of Arts in Fashion/Retail Management from The Art Institutes, completed in 2015.