Lori Lancaster

Lori Lancaster is an experienced professional in the mortgage and finance industry with a strong track record in team leadership and operational efficiency. Currently serving as Team Lead Closing and Funding at Delta Community Credit Union since May 2015, Lori supervises a team of 14 mortgage closers and funders while bridging communication gaps between departments to enhance client service. Previous roles include Loan Closing Team Manager at JPMorgan Chase & Co., where Lori managed a team, ensured compliance, and improved customer service ratings, as well as various positions at other financial institutions focused on loan servicing, accounting, and operational improvements. Lori holds a Leadership Excellence Certificate from Kennesaw State University, further demonstrating a commitment to professional development.