JH

Janice Headley

Customer Service Analyst at Delta Consulting Group

Janice Headley is a seasoned professional with extensive experience in customer service and management. Currently serving as a Customer Service Analyst at Delta Consulting Group since March 2019, Janice has a strong background in the financial sector, having held the position of Assistant Branch Manager at Transportation Federal Credit Union from August 1999 to February 2011, and as a Customer Service Representative I at Riggs Bank NA from August 1990 to August 1999, where Janice was the sole employee servicing a Hub on the campus of Gallaudet University. Janice earned a Master’s degree in Business Administration and Management from Central Michigan University between 2003 and 2005 and completed studies at Potomac College-Washington from 1999 to 2002.

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