Earl Parker Jr

Earl Parker Jr. is an accomplished executive with extensive experience in customer operations and leadership roles across multiple industries. Currently serving as Executive Vice President at Delta Dental Insurance since December 2016, Earl oversees the Customer Operations Organization, including Enterprise Contact Centers and Government Programs Operations. Prior roles include Assistant Vice President at MetLife, managing Customer Service Operations, and various leadership positions at JP Morgan Chase, where responsibilities encompassed credit card customer service, collections, and project management. Earl began a career in the financial sector at First North American National Bank and Sears Regional Credit Card Operations, focusing on performance management and training. Earl holds an MBA in International Business from Texas A&M International University and a Bachelor's degree in Communications from the University of New Orleans.