Shawn Dlima

Shawn Dlima is a seasoned professional with a diverse background in business analysis and customer service. At Delta Dental Insurance since February 2022, Shawn serves as a Business Analyst II, following a role as a Business System Analyst at The Home Depot. Previous experience includes a position as a Contact Center Analyst at Delta Air Lines, where responsibilities involved managing reservations dashboards. Additionally, Shawn has held roles such as People Analyst and Supervisor - Ticketing Specialist at Delta Air Lines from September 2015 to September 2019, and as a Manager at AL-KHALEEJ TRAVEL LIMITED earlier in 2015.