Shelia Smith

Shelia Smith is a Senior Electronic Data Interchange Analyst at Delta Dental Insurance Company, a position held since July 2012, where responsibilities include ensuring accurate and timely loading of eligibility files and resolving group eligibility reporting issues. Prior to this, Shelia spent over a decade at Delta Dental Insurance Company in various roles, including Enrollment Updater, where updates to enrollment data were managed for new and existing clients, and as an Inquiry Representative, handling incoming calls from Dental Providers to confirm benefits and address eligibility errors. Shelia holds an Associate Degree in Business Administration from Coker University and a High School Diploma from Marion High School.