Aria A. Johnson is an experienced customer service professional with a strong background in healthcare administration. Currently serving as a Customer Service Representative II at Delta Dental of Arizona since July 2023, Aria has previously held key roles including Front Office Team Lead at Carolina Physical Therapy and Sports Medicine, Benefits Coordinator at Pacific Dental Services, and Referral Coordinator at SkyCare Services, LLC. Aria's expertise includes processing referrals, verifying insurance eligibility, and ensuring compliance with privacy regulations. Aria also has experience as a Patient Care Coordinator at Kool Smiles, where responsibilities included patient registration and financial transactions. Aria began the professional journey with an internship at Kirol Family Dentistry, and holds a Certificate in Insurance Billing and Coding and an Associate of Science in Medical Office Management/Administration from Purdue Global.
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