Gail Sheldon

Gail Sheldon is an experienced professional with a strong background in customer service and team management. Currently serving as a Document Analyst at Delta Dental of Illinois since June 2015, Gail previously worked as a Customer Service Associate at CB Richard Ellis and held a supervisory role at Electronic Banking Services, managing teams of up to 15 associates and enhancing strategic thinking skills. Gail also contributed as a State Director for Lemont Jaycees, linking the chapter with larger organizational structures, and has experience in various customer service roles, including a Reservation Agent at Amtrak Vacations. Gail holds an Associate degree in Travel and Tourism from the College of DuPage.