Mary F. is a seasoned Business Operations Analyst currently with Delta Dental of Massachusetts since April 2024. Previously, Mary served as a Business System Analyst at Concord Group Insurance, focusing on policy and claims systems analysis. With extensive experience as a Business Technical Analyst and Agile Scrum Master at Homesite Insurance, Mary introduced Agile practices across the organization. Notable contributions include significant project leadership at Safety Insurance, where Mary advanced various implementation projects and modernized legacy systems. Mary’s earlier roles included impactful analysis and implementation at Monster, Aspen Specialty Insurance Company, TJX Corporation, Pyxis Consulting, DST Output, and Workscape. Mary holds a Bachelor’s Degree in Information Systems Science from Salve Regina University.
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