Delta Dental
Jennifer MacGilvray is Senior Vice President, Quality Care and Claims for Delta Dental of California enterprise’s 15 states and District of Columbia.
Jenn manages enterprise-wide capabilities that enable the administration of Delta Dental products including Customer and Provider Onboarding; Configuration, Billing and Enrollment Operations; Claims Processing; Utilization Management; Quality Assurance; and Grievance and Appeals.
Jenn brings nearly 25 years of business strategy and technology experience to her role. Prior to Delta Dental, she held a variety of leadership positions at United Healthcare including Vice President, Enterprise Claims and Capability; Senior Director, Business Technology and Process Optimization; and Director, Portfolio Planning, Business Architecture and Analysis. Jenn also served in several marketing and operations-related functions during a seven-year tenure at JPMorgan Chase.
Jenn holds a bachelor’s degree in liberal arts from Mansfield University of Pennsylvania, with certifications in project management, six sigma and business architecture.
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Delta Dental
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Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Delta Dental is one of the nation’s largest dental benefits delivery systems, covering 36.8 million enrollees. They are headquartered in San Francisco and are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people.