Jeroen de Gier is an experienced professional in customer experience management, currently serving as Programma Manager Customer Experience at DELTA Fiber since February 2022. Prior to this role, Jeroen de Gier was the founder of De Bles BV from January 2016 to January 2022. Jeroen de Gier gained extensive experience at Ziggo, holding multiple positions from May 2008 to January 2016, including Director Service Strategy & Customer Experience and Director CR Delivery a.i., focusing on customer lifecycle management, journey mapping, service design, and NPS analysis. Earlier career roles include Manager Customer Experience at Casema, @home, and Multikabel in late 2007, and various positions at Casema from June 1998 to September 2007, including Product Manager Internet & Telefonie and Project Manager Customer Service.
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