Sharika Fernando -Ewing (Mba

Sharika Fernando-Ewing holds an MBA and MRes, along with a CIM diploma, and has garnered extensive experience in customer success and management roles across various industries. Currently a Senior Customer Success Manager at Deltek since August 2021, Sharika manages a significant client portfolio and oversees the onboarding of new clients. Prior experience includes roles at COINS, where Sharika served as a Customer Success Manager and Product Owner, driving electronic transaction growth and enhancing CRM usage. Additional roles include managerial positions in marketing and client account management, with a strong background in digital marketing and product management, complemented by academic tenure in international business strategy.