Swaroop Pai is a highly experienced Senior Customer Success Manager at Deltek since November 2016, where responsibilities include enhancing customer performance, analyzing usage patterns, managing account renewals, and identifying upsell opportunities. Previous roles encompass positions such as Inside Sales Manager at Frrole AI and SMB Sales at Kaseya, both focusing on new client acquisition and revenue growth. Swaroop has also served as Corporate Relationship Manager at LinkedIn, specializing in social recruitment and employer branding, and as Relationship Manager at Akamai Technologies, emphasizing cloud service optimization. Earlier roles include Assistant Manager at MetricStream, Oracle Hyperion Account Manager, and various positions in sales and marketing. Swaroop holds multiple degrees in marketing, advertising, mass communication, and psychology.
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