Richard Ko is a seasoned professional with a background in technical onboarding, business intelligence, and digital fulfillment. Currently serving as a Technical Onboarding Engineer and Business Intelligence Analyst at Deluxe since March 2020, Richard Ko focuses on maintaining data integrity and automating processes for the Deluxe ONE platform. Prior experience includes leading digital fulfillment operations at Sony DADC New Media Solutions, where Richard Ko validated media assets for notable clients and managed performance issues with cloud-based QC tools. Earlier roles include restaurant management at Hwal a Kwang Jang, where Richard Ko conducted market research and developed multimedia marketing strategies, and as Assistant Manager at Duane Reade, where operations and customer retention were revitalized across multiple store locations. Richard Ko holds a Bachelor's Degree in Marketing and Business Management from California State University, Northridge.
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