Hope Barker

Hope Barker is a seasoned professional with extensive experience in customer success and account management, currently serving as Senior Manager of Customer Success MM-West at Demandbase, overseeing a team of 8 and managing over 150 accounts with accountability for $30MM+ in revenue. Previously, Hope held various leadership roles at Demandbase, ScribbleLive, and other companies, consistently achieving high renewal rates and exceeding quotas. Notably, during tenure at Demandbase, Hope improved renewal rates by 30% and achieved high satisfaction ratings from team assessments. With a background that includes successful strategies for client retention and revenue growth, key client engagement, and team development, Hope's career is marked by a strong commitment to customer success and marketing excellence. Hope holds a Bachelor of Arts in Communication Arts and Sciences from Penn State University.