Demandbase
Ian Thompson is an experienced customer success professional with a demonstrated history of driving client engagement and revenue growth. Currently serving as a Sr. Customer Success Manager at Demandbase since December 2020, Ian honed skills in client relations while managing a $6-million portfolio at PresenceLearning from June 2017 to March 2020, where Ian led a team, developed strategic growth plans, and ensured successful onboarding processes. Prior experience includes roles as Account Manager at Catalina Marketing, focusing on media campaign execution, and as Media Consultant at Aerotek Commercial Staffing. Ian holds a degree in Business Administration with a concentration in Marketing/Management from Stetson University, earned in 2010.
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