Katie Silvers is a Senior Customer Success Manager at Demandbase since May 2021, bringing extensive experience in customer engagement, retention, and growth. Prior to Demandbase, Katie served as a Customer Success Manager at ListReports from September 2019 to May 2021, where responsibilities included enhancing client onboarding and minimizing churn. Before that, Katie worked as an SMB Account Manager at MINDBODY, Inc., achieving sales targets while managing small business accounts through strategic planning and customer support. Katie's career began as a Business Development Consultant at Oracle, focusing on providing business intelligence solutions to mid-market companies. Katie holds a Bachelor’s Degree in Graphic Communication from California Polytechnic State University-San Luis Obispo and completed a program in Web Development and Audio Engineering at Freestyle Academy of Communication Arts and Technology.
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