Ryan Furtado

Ryan Furtado is a seasoned professional in customer success management with extensive experience across multiple industries. Currently serving as a Senior Customer Success Manager at Demandbase since March 2020, Ryan has effectively managed relationships with over 35 clients, achieving the highest client retention on the team at over 90%. Previously, Ryan held positions as a Customer Success Manager at Jumpshot Inc., where responsibilities included overseeing project coordination and collaborating with various teams, and as an Account Manager at ZeroCater, managing relationships with 25 enterprise accounts. Early in the career, Ryan gained experience as an Expert at Apple, serving high-profile clients, and as a Web Content and Media Assistant at the University of Redlands. Ryan earned a Bachelor of Science in Business Administration and Management from the University of Redlands in 2011.