Stephen Alsbrooks is an experienced Senior Customer Success Manager at Demandbase since July 2021, previously holding the role of Customer Success Manager. Prior to this, Stephen spent nearly a decade at The Olympic Club where responsibilities included overseeing daily member experiences for over 10,000 members and driving revenue through golf privilege sales. Stephen managed the onboarding journey project using Salesforce CRM, produced member webinars, and collaborated with various departments to enhance membership retention programs. Earlier roles involved managing a comprehensive membership database at The Olympic Club and overseeing facility operations at the University of San Francisco's Koret Health & Recreation Center. Stephen holds a Bachelor of Arts in Business Administration and Management from the University of San Francisco.
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