Dylan D. is an experienced professional with a strong background in customer success and training. Currently serving as a Customer Success Manager at WebMD since August 2022, Dylan has also held various roles at Demandforce since December 2019, including Senior Customer Success Manager and Onboarding Specialist. Previous experience includes a Customer Success Manager position at CallTime.AI, where collaboration with SaaS developers and project management was key. Dylan has also worked as a Training and Development Manager at Flying Axes, focusing on recruiting and training program development. In earlier roles, experience as a Certified Personal Trainer at the International Sports Sciences Association and a mentor at Cincinnati State showcases Dylan's commitment to client success and personal development. Educational credentials include a Bachelor of Science in Psychology and Leadership from Northern Kentucky University and an Associate of Arts in Psychology from Cincinnati State Technical and Community College.
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