Ben Serrano is a Business Development Manager at Dematic since May 2025, focusing on growth in the UK, Ireland, and the Nordics through client engagement and tailored sales strategies. Previously, Ben held the position of Senior Manager - Global Customer Strategy at ALDI SÜD, leading a team on international projects that enhanced customer experience and boosted revenue. Prior experience at Ocado Group included various roles in International Commercial Projects, where Ben specialized in B2B software and hardware sales, market analysis, and contract negotiations. Earlier career experiences include roles as a Value Chains Analyst at Verisk Maplecroft and a Sustainability Designer at Sealand Gear. Educational qualifications include an MSc in Management & Sustainability from the University of Bath and a BA Hons in Industrial Design & Technology from Loughborough University, along with an Erasmus Exchange at Bergische Universität Wuppertal.
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