Nikki Gilbertson

General Manager Client Services at Dementia Australia

Nikki Gilbertson currently serves as the General Manager of Client Services at Dementia Australia, overseeing aged care community programs in Northern Territory, Queensland, Tasmania, and the Australian Capital Territory since November 2023. Additionally, Nikki is a Board Member at Samaritan House Geelong since February 2022. Prior experience includes a tenure as General Manager of Community Aged Care at genU, where responsibilities encompassed Home Care Packages and Commonwealth Home Support Programs from March 2018 to November 2023. Nikki has also held various roles at genU and Australian Unity, focusing on high-quality service delivery in aged care across Victoria and South Australia. Educational qualifications include an MBA from Deakin University, expected in June 2024, and a Bachelor's degree in Social Community Welfare from Monash University, completed in 2015.

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