DB
Dheeraj Bhandari
Customer Retention And Life Cycle Management – Outbound Operations at DEN Networks Ltd
Dheeraj Bhandari has extensive experience in customer retention and lifecycle management, outbound operations, and service delivery in various companies such as DEN Networks Limited, Idea Cellular Ltd, Axis Bank, ICICI Bank, and HDFC Standard Life Insurance. Dheeraj is skilled in managing teams, developing strong customer relationships, handling service requests, and maximizing revenue through VAS and custom solutions. Dheeraj holds a PGDBA in Marketing from ICFAI Business School and a B.Tech in Polymer/Plastics Engineering from Shaheed Bhagat Singh COET.
Timeline
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Customer Retention And Life Cycle Management – Outbound Operations
March, 2017 - present
Head Broadband Winback: Additional Portfolio (since June’16)
June, 2016
DGM & Head SME & Enterprise Service (internet Lease Line)
November, 2015
