Erica Banks

Erica Banks is an experienced professional in administrative roles, currently serving as a Front Desk Receptionist at Dental Directions, Inc. since June 2022, where responsibilities include scheduling patients, verifying insurance, collecting payments, and ensuring HIPAA compliance. Previously, Erica worked at Dental Health Corporation as a Front Desk staff member and held various positions in education and caregiving, including School Bus Driver, Substitute Teacher at South Panola School District, and Infant Caregiver at The Christian Learning Center. Erica holds a diploma in Medical Billing and Coding from Ultimate Medical Academy and an Associate of Arts and Sciences in Business Administration and Management from Robert Morris University - Illinois, along with a business clerical certificate from Atterbury Job Corps Center.