Kremena Georgieva

Kremena Georgieva has extensive experience in customer support and training management, currently serving as Deputy Department Leader for the UK&US Service Center at Dentaprime since October 2015. Responsibilities include managing team coordinators, leading regular task assignments, and gathering feedback. Previously, Kremena held roles such as Training Manager, where a Learning Management System was implemented, and Customer Support Supervisor, overseeing teams and ensuring quality customer interactions. Earlier career experiences include a Performance Management Specialist role at Energo-PRO Varna LTD and various positions in customer service and administration. Kremena holds a Master's degree in Tourism Management from the University of Economics in Varna and a Bachelor's degree in Tourism and Travel Services Management from the College of Tourism in Varna.