Marinella Bracconi

Marinella Bracconi is a seasoned professional with extensive experience in customer service management and operational excellence. Currently serving as Senior Customer Service Manager at Dentsply Sirona since October 2021, Marinella previously held the position of Senior Customer Service & Contract Management Manager at BMW Group from January 2015 to July 2021, where responsibilities included overseeing customer service, administration, and digital transformation initiatives to enhance customer experience. Marinella also served at Alphabet Italia as Customer Service Manager and held various roles at ING Italia, Maccorp Italiana-World unitours, and Maccorp Exact Change E.P., S.A., demonstrating a strong background in client relations, project management, and team training across diverse sectors.