Department for Work and Pensions
Jake Horan is a Civil Servant at the Department for Work and Pensions (DWP) since March 2021. Prior to this role, Jake held positions as a Technical Sales Coordinator and Sales Coordinator at GRUNDFOS from October 2016 to March 2021. Jake began as a Sales Assistant at Morrisons from July 2015 to July 2016, where customer interaction enriched communication and decision-making skills. Earlier experience includes a role as a Steward at Centre Circle Event Management Ltd in 2011, which fostered confidence in managing challenging situations. Educational background includes a Bachelor of Laws (LLB) degree in Law and Criminology from the University of Lincoln, obtained between 2013 and 2015, and a BTEC Diploma in Uniformed Public Services from Barnfield College, completed in 2012.
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Department for Work and Pensions
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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.