Department for Work and Pensions
Jo Faulkner-Davies has extensive experience in the public and financial sectors, currently serving as the DWP Digital Technology Services Business Manager at the Department for Work and Pensions since 2002, with previous roles including Business Transformation Group Manager. Prior experience includes positions in business design, operational support, risk management at the Independent Insurance Company, and serving as a Home Mortgage Consultant at Abbey National Building Society. Jo began a career in the planning sector at Trafford MBC and holds two diplomas from South Trafford College of Further Education in Chartered Institute of Marketing and Public Administration and Business Finance.
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Department for Work and Pensions
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The Department for Work and Pensions (DWP) is the UK’s largest government department and is responsible for welfare, pensions and child maintenance policy. It administers the State Pension and a range of working age, disability and ill health benefits, serving around 20 million customers. DWP is responsible for • understanding and dealing with the causes of poverty rather than its symptoms • encouraging people to work and making work pay • encouraging disabled people and those with ill health to work and be independent • providing a decent income for people of pension age and promoting saving for retirement • providing value for money and reducing levels of fraud and error • reducing work-related death and serious injury in workplaces through the Health and Safety Executive DWP is a fast paced organisation which puts leadership at the centre of its transformation journey. The majority of DWP colleagues are part of the Operational Delivery Profession (ODP) – providing customer service to DWP’s 20 million customers across the UK. ODP is a thriving, inclusive professional community that supports colleagues and encourages them to learn, develop, grow and progress in their career to reach their full potential.