Michael Leigh

Michael Leigh is an experienced service manager with a strong background in operational delivery and technical support. Currently serving at DWP Digital since January 2023, Michael has previously held various leadership roles at DXC Technology from March 2016 to January 2023, including Operational Delivery Lead and Technical Gateway Team Lead. At Hewlett Packard Enterprise, Michael specialized as a Technical Gateway Deputy Team Leader and Engineer, enhancing skills in incident resolution and customer service. Early experience as a Service Desk Agent with Kelly Services highlighted Michael's ability to manage customer queries efficiently, leading to a senior agent designation within a year. Michael's career began in the hospitality industry as a waiter at Panuccis Restaurant, and academic qualifications include a Bachelor's Degree in Sports Therapy from Newcastle College.