Department for Work and Pensions
Ross Brown is a seasoned professional in user experience and content design, currently serving as the Lead Interaction Designer at the Department for Work and Pensions (DWP) since September 2019. In this role, Ross supports Interaction Designers and the User Centred Design practice. Additionally, Ross has implemented quality standards and tools for user-centred designers as the Design Operations Lead. Previously, Ross held various roles including Lead Content Designer in Health and Disability and Lead Content Designer for Community Support at DWP, and worked at HM Revenue & Customs where experiences ranged from Senior Agile Delivery Manager to Scrum Master. Ross began a career in media as an Editor and Staff Writer at GameGrin. Ross holds a Bachelor of Science degree in Politics and Philosophy from Oxford Brookes University.
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