Michael Florio has a diverse background in management and customer service spanning over two decades. Currently serving as an Eligibility Specialist at the Florida Department of Children and Families since November 2023, Michael also holds the position of President at WeManage LLC, where a strong commitment to professionalism and customer satisfaction is emphasized. Previous roles include Deputy Customer Service Specialist at Hillsborough County Clerk of Court & Comptroller, Regional Manager at Buddy's Franchising, General Manager at HomeSmart Lease-To-Own, Regional General Manager at EZCORP, Regional Manager at Subway, and General Manager at Hardees Restaurants. Michael's educational background includes a high school diploma with a focus on Computers and Business Management from Osceola High School, completed in 1999.