Raffi M.

Raffi M. serves as a System Programmer III at the Florida Department of Children and Families since September 2020, bringing extensive experience in IT management and integration. Previously, Raffi held the position of IT Manager at the Idaho State Tax Commission from July 2013 to June 2019, managing a team of 11 full-time employees across various IT functions and overseeing projects that enhanced IT infrastructure and customer satisfaction. Key achievements include successful agency-wide migrations to Office 365 and Windows 10, implementation of multifactor authentication, and significant cost savings through vendor negotiations. Raffi's career spans multiple roles and organizations, including IT Integration Analyst Senior at the Idaho Department of Transportation, where responsibilities included support for DMV systems, web farm builds, and SharePoint administration, showcasing a strong background in systems integration and IT project management from early experience at Micron Technology and Burbank Unified School District.