Jen Cerqualia

Jen Cerqualia has extensive experience in digital communications, specializing in website and digital marketing. Jen has worked in various roles in both the public and private sectors, including government departments and agencies.

Their most recent role was as the Principal Digital Health Change and Communications Manager at the Victorian Department of Health, where they were responsible for implementing digital strategies and managing communication for digital projects.

Before that, Jen worked as a Communications Lead for the Department of Education & Training in Victoria, where they developed and implemented communication and change strategies for digital transformation projects.

Jen also worked as a Client Digital Strategy Partner at VERSA Agency, leading digital roadmaps and strategies for clients, and as a Digital Services Manager at the Department of Jobs, Precincts and Regions, managing various websites and digital communication campaigns.

Jen has a strong background in website redevelopment projects, having worked as a Manager for the Website Redevelopment Project at Victoria Legal Aid and as a Website and Digital Communications Manager at Sustainability Victoria.

Jen has also held communications and marketing roles at the SA Department of Health, Water Services Association of Australia, Hills Shire Council, and Telstra Child Flight. Throughout their career, they have demonstrated expertise in developing and implementing marketing strategies, managing communication projects, and leading digital initiatives.

Jen Cerqualia started their education at UWS/UTS in Sydney from 1993 to 1996, where they obtained a Bachelor of Arts (BA) degree in Communications, with a focus on Digital Communication and Media/Multimedia, Health Communication. In 2003, they pursued postgraduate studies in Digital Communications at Sydney. Currently, they are on hold for their Master's Degree in Digital Leadership at Sydney, which they started in 2014. Additionally, they have acquired several certifications, including Digital Product Management from General Assembly, Certified Change Management Specialist (CMS) from the Management & Strategy Institute, AgilePM® Foundation and Practitioner from APMG International, and a Continuous Improvement Professional Award from the Management & Strategy Institute.