Department of Transformation and Shared Services
James Caldwell has a diverse work experience spanning from 2005 to 2023. James currently holds the position of Chief Fiscal Officer at the Department of Transformation and Shared Services. Prior to this, they worked as the CFO - Division of Information Systems at the same department. In 2020, James served as the Deputy Chief Financial Officer at the Arkansas Department of Health. Before that, they were a Rate Coordinator at the Arkansas Department of Information Systems. James also had various roles at the Arkansas Department of Health, including Budget Manager, Financial Analyst I, and Accountant II. James started their career as a Sr Collection/Billing Clerk at the Pulaski County Sanitation Department and has experience as a General Manager at Sonic Drive-In, Manager at Subway, and Graphic Designer/Office Manager at Sign A Rama.
James Caldwell received their education from the following institutions in chronological order:
- From 2008 to 2011, James attended Pasco-Hernando State College, where they obtained an Associate of Science (AS) degree in Business Administration.
- From 2011 to 2013, James pursued a Bachelor of Science (BS) degree in Accounting at the University of South Florida.
- In 2013, they transferred to the University of Arkansas at Little Rock to continue their studies in Accounting.
Additionally, James Caldwell has obtained several certifications throughout their career, such as the Certified Government Financial Manager® (CGFM®) from AGA and various certifications from Apptio and LinkedIn.
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Department of Transformation and Shared Services
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The Department of Transformation and Shared Services (TSS) was established in 2019 following the passage of Act 910 for the purpose of creating a more efficient government through epic service delivery and collaboration across state government. The Department is comprised of the Office of the Secretary, the Arkansas Geographic Information Systems Office, the Division of Building Authority, the Division of Information Systems, the Employee Benefits Division, the Office of Personnel Management, and the Office of State Procurement.