Gaming Operations Team

About

The Gaming Operations Team at Derby City Gaming & Hotel oversees the day-to-day functioning of the gaming floor, ensuring a smooth and optimal gaming experience for all guests. This team is responsible for managing gaming machine performance, guest relations, and operational efficiency. Team members include the Gaming Performance Manager, who monitors machine performance metrics; the Gaming Host Coordinator and Gaming Host, who ensure high levels of customer service and satisfaction; the Gaming Attendant, who assists with machine issues and guest queries; and the Gaming Operations Manager, who oversees overall gaming operations and team coordination.


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