DerbySoft is the leading provider of high-performance distribution services to the hospitality industry. The foundation of DerbySoft's work is the connectivity it builds and maintains between these hotels companies'​ Central Reservations Systems and the platforms of Online Travel Agencies around the world. More recently, as travel metasearch sites have grown in importance, DerbySoft has developed specialized metasearch connectivity as well as a suite of metasearch reporting and management tools for the hotel companies.

Information Technology

DerbySoft

DerbySoft's headquarters in Dallas, TX, United States

This department focuses on managing client relationships and ensuring successful implementation of services.

Client Management

The Customer Support Team at DerbySoft plays a vital role in ensuring exceptional service delivery and client satisfaction in the hospitality industry. This team is responsible for providing technical support, managing client connectivity to various travel platforms, and overseeing the successful implementation of new services for hotel partners. They act as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating seamless communication between the hotel companies and online travel agencies, thereby enhancing overall operational efficiency.

Customer Support Team

The Engineering Team at DerbySoft is responsible for designing, developing, and maintaining robust software solutions that connect hotel Central Reservations Systems with various online travel platforms. This team leverages their expertise in both backend and frontend technologies to create high-performance tools and systems, ensuring seamless data integration and efficient metasearch connectivity. Their collaborative efforts drive innovation and enhance the overall performance of DerbySoft’s distribution services in the hospitality industry.

Engineering Team

The Product Management Team at DerbySoft is responsible for defining and prioritizing the development of innovative solutions that enhance connectivity between hotel Central Reservation Systems and various online travel platforms. They collaborate closely with engineering, design, and operations to deliver product strategies that drive business growth, improve user experience, and optimize metasearch reporting tools. By leveraging market insights and customer feedback, the team ensures that DerbySoft's offerings meet the evolving needs of the hospitality industry.

Product Management Team

The Leadership Team at DerbySoft is responsible for setting the strategic direction, overseeing the operations, and driving business growth for the company. Comprised of seasoned executives, including co-founders, presidents, and senior vice presidents, this team ensures that DerbySoft consistently delivers high-performance distribution services and innovative metasearch connectivity tools to the hospitality industry. They focus on maintaining robust connections between hotel companies' Central Reservations Systems and Online Travel Agencies, while also expanding the company's presence in the metasearch market.

Leadership Team

The Marketing Team at DerbySoft develops and implements strategic marketing initiatives to enhance brand visibility and drive customer engagement within the hospitality industry. By leveraging data analytics and digital marketing techniques, they promote DerbySoft’s innovative distribution services and metasearch tools to hotel companies and Online Travel Agencies. The team also focuses on performance management and strategic planning to optimize marketing effectiveness and support business growth.

Marketing Team

The Technical Services Team at DerbySoft is responsible for ensuring seamless connectivity between hotel Central Reservations Systems and various Online Travel Agency platforms, as well as supporting advanced metasearch functionalities. This team tackles technical challenges by providing solutions, maintaining security protocols, and offering expert guidance through their roles as engineers and managers. Additionally, they play a critical role in implementing and supporting customized solutions for key accounts, ensuring high-quality service and performance in distribution services for the hospitality industry.

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Other teams

Customer Support Team

Engineering Team

Product Management Team

Leadership Team

Marketing Team

Technical Services Team