Flip Joubert is an experienced ITSM professional currently serving as a NOC Manager at Derivco, where they focus on driving efficiency and innovation in technology. With a strong foundation as a Network & Server Engineer at Business Connexion and roles in incident and problem management at Dimension Data, Flip has a comprehensive understanding of ITSM processes. Having also held a managerial position at Bytes SI, Flip is passionate about empowering teams to embrace automation and elevate customer satisfaction in the IT service landscape.
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