Mariah H. is an accomplished professional with diverse experience in product management, UX research, customer experience, and collections management. Currently serving as a Product Manager at Deseret Digital Media since June 2023, Mariah previously contributed as a UX Researcher at Entrata, where significant achievements included leading qualitative research, developing new user personas, and enhancing user engagement through comprehensive surveys. Prior roles include Customer Experience Manager at Actionpaq, where Mariah utilized agile management to oversee projects and improve user experiences, and Collections Manager at Beehive Federal Credit Union, where negotiation and account management skills were utilized to oversee delinquent accounts. Mariah holds a Bachelor of Arts in International Relations and Affairs from Brigham Young University - Idaho, complemented by a certificate in Web Development from Codecademy.
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