designDATA
Fidel G. is an accomplished engineer with extensive experience in network administration and VoIP infrastructure management. Currently at designDATA, Fidel oversees the Cisco VoIP systems and supports network operations to enhance call center performance and security. Previous roles include network engineer at Applied Automated Engineering Corporation, where Fidel managed cross-platform routing, switching, and IP Telephony systems, and technical support engineer at Cogent Communications, providing robust customer support for various network services. Early career positions included service desk support, IT technician, and roles in electronic testing and finance, showcasing a diverse skill set and commitment to improving system performance and end-user productivity. Fidel holds a Bachelor of Applied Science from the University of Maryland Global Campus.
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designDATA
designDATA is a managed information technology company that simplifies IT for information workers. We partner with you to reboot your IT department and solve your technology issues in a consultative, strategic way – right from the beginning – so you can start fresh. designDATA helps small-to-mid size businesses eliminate IT bottlenecks and save valuable time and money. We harmonize IT solutions with business objectives by understanding your goals and implementing modern, turnkey technology solutions – quickly and easily. But most importantly, we give your organization the power and flexibility it needs to create better end users and more tech-savvy employees. designDATA serves businesses in Washington, D.C., Maryland, Virginia and North Carolina. Our main office is located at 610 Professional Drive, Suite 102, Gaithersburg, MD 20879.