designDATA
Robert Matthews Jr. is a skilled Help Desk Technician at designDATA since September 2021, with a diverse background in customer support, inventory management, and financial operations. Previous roles include serving as an Inventory Specialist at Stanley Black & Decker, where Robert managed product documentation and customer service for tool repairs, and as a Total Loss Advisor at Toyota North America, handling customer inquiries regarding insurance settlements. Experience as an ACH Analyst at EagleBank involved improving operational efficiency and risk management, while the role of Client Support Specialist at Autoscribe Corporation focused on payment solutions and customer assistance. Robert began a career in customer support at First ACH, training new merchants and managing technical inquiries. Educational background includes studies at Morgan State University and Per Scholas.
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designDATA
designDATA is a managed information technology company that simplifies IT for information workers. We partner with you to reboot your IT department and solve your technology issues in a consultative, strategic way – right from the beginning – so you can start fresh. designDATA helps small-to-mid size businesses eliminate IT bottlenecks and save valuable time and money. We harmonize IT solutions with business objectives by understanding your goals and implementing modern, turnkey technology solutions – quickly and easily. But most importantly, we give your organization the power and flexibility it needs to create better end users and more tech-savvy employees. designDATA serves businesses in Washington, D.C., Maryland, Virginia and North Carolina. Our main office is located at 610 Professional Drive, Suite 102, Gaithersburg, MD 20879.